YOUR AVATAR WILL SEE YOU NOW

Japanese convenience store konbini Lawson uses fully remote workers for the overnight shift - with no staff in-store. Customer engage with a ‘human’ avatar.

Initially, remote employees were all in Japan.

They’ve hired first worker in Sweden, with more to come, e.g., Brazil and the U.S.

https://tracydecicco.substack.com/p/your-avatar-will-see-you-now-the

Photo: Robert Nagy, Pexels